90-Day Money-Back Guarantee & Refund Policy

At Lipotek, we stand behind every device we make. That is why every Lipotek device is backed by our 90-Day Money-Back Guarantee.

Love It, or Your Money Back

Try your Lipotek device for 90 days. If you are not happy with your experience for any reason, return the device and we will refund the product price.

No proof of results required. No complicated process.

How to Request a Refund

To request a refund, please follow these steps:

1. Email us at info@lipotek.com with your order number.
2. We will confirm your request and send you return instructions within 5 business days.
3. Return the device using the instructions we provide.
4. Once we receive and verify the returned device, we will issue a refund for the product price within 48 hours.

Please request return instructions before sending anything back. Items returned without prior return instructions may not be processed.

Refund Deadline

Your 90-day guarantee period begins on the delivery date.

Refund requests must be received within 10 days after the 90-day guarantee period ends, which means within 100 days of delivery.

Requests received after this deadline cannot be accepted.

What You Will Receive

If your refund request is approved, you will receive:

• A refund of the product price you paid
• Refund issued to your original payment method
• No restocking fee

Please note:

• Original shipping fees, if any, are non-refundable.
• Return shipping is the customer’s responsibility.
• Your bank or payment provider may take a few additional business days to post the refund to your account.

Eligibility

To qualify for a refund, all of the following conditions must be met:

• Your purchase must have been made through Lipotek’s official website or official sales channels.
• Purchases from third-party sellers, marketplaces, or unauthorized retailers are not covered.
• Your refund request must be submitted within the refund deadline stated above.
• The device must be returned to us.
• Refunds are issued only after we receive and verify the returned device.
• You must provide your order number as proof of purchase.
• The guarantee is valid once per customer, household, or shipping address.
• Repeat or duplicate claims are not eligible.

Fraud & Abuse

We reserve the right to decline or limit any refund request that we reasonably believe to be fraudulent, abusive, or in violation of this policy.

This may include, but is not limited to:

• Repeat claims across multiple names, accounts, addresses, or payment methods
• Returns that do not include the genuine Lipotek device
• Returns that do not match the original order
• Any attempt to abuse the 90-Day Money-Back Guarantee

Exclusions

The following are not refundable:

• Original shipping fees, if any
• Return shipping fees
• Free gifts
• Digital bonuses
• Requests submitted after the refund deadline

Free gifts and digital bonuses have no cash value and are not separately refundable. You may keep any digital bonuses included with your order.

Frequently Asked Questions

Do I have to prove the product did not work?

No. This is a money-back guarantee. If you are not happy with your experience for any reason within the refund window, you can return the device and request a refund of the product price.

No photos, journals, logs, or proof of results are required.

Do I have to return the device?

Yes. Refunds are issued only after we receive and verify the returned device.

Who pays for return shipping?

Return shipping is the customer’s responsibility.

Is there a restocking fee?

No. We do not charge a restocking fee.

How much will I be refunded?

You will be refunded the product price you paid.

Original shipping fees, if any, are non-refundable.

When and how will I receive my refund?

Refunds are issued to your original payment method within 48 hours after we receive and verify your returned device.

Your bank or payment provider may take a few additional business days to post the refund to your account.

How long do I have to request a refund?

You have until 10 days after the 90-day guarantee period ends, which means within 100 days of delivery.

Requests submitted after this deadline cannot be accepted.

Does the guarantee cover kits or multi-packs?

Yes. For a full refund, all devices included in the kit or multi-pack must be returned.

Does the guarantee apply if I bought on sale or used a discount code?

Yes. The guarantee applies to the price you actually paid after any discount or promotion.

Can I request a refund more than once?

No. The guarantee is valid once per customer, household, or shipping address.

Questions?

If you have any questions, email us anytime at info@lipotek.com.

We reply within 5 business days.

Last updated: June 2026